Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the All India CCTV Experts website and the CCTV installation, repair and maintenance services we provide. By contacting us or booking a service, you agree to these Terms.

1. Our Services

All India CCTV Experts is a managed service brand that provides CCTV installation, repair, and annual maintenance (AMC) by connecting customers with verified, trained technicians and service partners. We take responsibility for service quality, warranty and support under our brand.

2. Quotes & Pricing

• Prices shown on the website are indicative and may vary based on site conditions, camera type, storage and wiring.
• A final written quote is provided after a free site survey. Work begins only after you approve the quote.
• We do not add hidden charges beyond the agreed quote.

3. Bookings & Scheduling

Bookings can be made via call, WhatsApp or our website. We will schedule a survey or service at a mutually convenient time. Timelines are estimates and may vary due to availability, weather or site readiness.

4. Customer Responsibilities

• Provide accurate contact and address details.
• Ensure safe access to the premises and a power supply for installation/repair.
• Obtain any necessary permissions (e.g. from a landlord, society or authority) before installation.

5. Warranty

Eligible installations come with a 1-year branded warranty covering installation workmanship and service support. Product warranty is additionally provided as per the respective camera/DVR manufacturer. The warranty does not cover physical damage, tampering, power surges, theft, or issues caused by third-party interference.

6. Genuine Products

We install genuine products from trusted brands and provide proper bills. Specific brands/models are confirmed in your quote.

7. Payments

Payment terms (advance/on-completion) are communicated in your quote. All payments should be made to All India CCTV Experts through the agreed channels. Please do not make off-record payments directly to technicians outside the agreed process.

8. Cancellations & Refunds

Cancellations and refunds are handled as per our Refund & Cancellation Policy.

9. Limitation of Liability

We are committed to quality service. However, to the maximum extent permitted by law, All India CCTV Experts shall not be liable for any indirect or consequential losses. Our total liability for any claim is limited to the amount paid for the specific service in question.

10. Intellectual Property

All content on this website — including the brand name, logo, text and design — is the property of All India CCTV Experts and may not be copied or used without permission.

11. Governing Law

These Terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts located in our registered location.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact Us

• Email: allindiacctvexperts@gmail.com
• Phone: +91 87098 77815
• Address: Gurgaon, Haryana, India